Questions about TED or TEPEZZA?
Call a Nurse Advocate at: 1-833-483-7399
Amgen By Your Side is a patient support program with dedicated team members who take a personalized approach to meeting your needs. Once you’re enrolled in the program, you will receive support when you need it throughout your treatment.
Call 1-833-483-7399 Monday through Friday, 8AM to 8PM ET
Paying for treatment shouldn’t get in the way of your health. That’s why our Amgen By Your Side team is diligent in exploring all options for you:
Call 1-833-483-7399 to speak to someone about your cost assistance options.
*The Amgen Commercial Co-Pay Program may be available to patients who meet the following minimum criteria:
The assistance offered under this co-pay program is subject to additional terms and conditions, including but not limited to the following:
Terms and Conditions: Offer cannot be combined with any other rebate or coupon, free trial, or similar offer for the specified prescription. Not valid for prescriptions reimbursed in whole or in part by any government-funded program including but not limited to Medicare, Medicare Part D, Medicaid, Medigap, VA, CHAMPUS, DOD, TRICARE, or any state, patient foundation, or other pharmaceutical program. Offer good only in the United States at participating specialty pharmacies or sites of care. Offer not valid where otherwise prohibited by law, for example by applicable state law prohibiting co-pay cards. Amgen reserves the right to rescind, revoke, or amend offer without notice. The selling, purchasing, trading, or counterfeiting of any co-pay card or benefits is prohibited by law. This co-pay program is not insurance and is not intended to substitute for insurance. Age for eligibility is dependent on product indication.
Participating Pharmacies or Healthcare Providers: By using this co-pay program, you acknowledge and confirm that the prescription will not be reimbursed in whole or in part by any government-funded program (such as, without limitation, Medicare, Medicaid, VA, DOD, TRICARE) and the patient and prescription meet the eligibility criteria set forth in the terms and conditions. You are responsible for reporting the receipt of the co-pay program benefits as required by an insurer, payor, or applicable law or regulation.
Patients: By enrolling in this co-pay program, you acknowledge and confirm that you and the prescription meet the eligibility requirements set forth in the terms and conditions, including that the prescription will not be reimbursed in whole or in part by any government-funded program (such as, without limitation, Medicare, Medicaid, VA, DOD, TRICARE). You may not seek any claims to government payors or other payors or insurers for this prescription. You may not seek reimbursement from any health savings, flexible savings, or other healthcare reimbursement account for any amounts received from the co-pay program. You are responsible for reporting the receipt of the co-pay program benefits as required by an insurer, payor, or applicable law or regulation.
TEPEZZA is a specialty medicine that is not available at your local pharmacy. Specialty medicines like TEPEZZA require additional approval from your insurance provider before you can begin treatment. The approval process can take up to 90 days from the time your doctor prescribes TEPEZZA until you get your first infusion. For some people, it may be shorter or longer depending on your insurance provider. But don't worry, the Amgen By Your Side team is here to help.
Insurance Approval Guide:
Your TEPEZZA journey is uniquely your own. Your personal PAL can provide on-demand support to help you understand the treatment process.
Patients who are diagnosed with Thyroid Eye Disease are confronting a variety of issues. I want them to understand that I will be a point person for them. I look at my role as being able to take as much off their plate as I can as they navigate the insurance and treatment processes.”
– Carol H., Patient Access Liaison
Watch this video to get an overview of the steps in your TEPEZZA treatment journey.
If you would like to enroll in the Amgen By Your Side patient support program, call 1-833-483-7399 Monday through Friday, 8AM to 8PM ET. Once you are enrolled in Amgen By Your Side, you will be paired with your own Patient Access Liaison (PAL) for dedicated, one-on-one support and logistical needs.
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Infusion reactions can happen during or within 24 hours after your infusion of TEPEZZA. If you have a reaction while receiving TEPEZZA, your doctor or nurse will slow or stop your infusion and treat your reaction. If you have a severe infusion reaction, your doctor may stop your treatment completely.
If you have inflammatory bowel disease (IBD), such as Crohn's disease or ulcerative colitis, TEPEZZA may make your IBD symptoms worse. Symptoms of worsening IBD may include: an increased number of loose stools with stomach pain or cramps, and blood in your stools. After each TEPEZZA infusion, tell your doctor right away if you have worsening IBD symptoms.
TEPEZZA may cause an increase in your blood sugar. Before starting treatment with TEPEZZA, tell your doctor if you are currently being treated for diabetes, know your blood sugar is high, or have been diagnosed with diabetes. It is important for you to take your treatments and follow an appropriate diet for glucose control as prescribed by your doctor.
TEPEZZA may cause severe hearing problems including hearing loss, which in some cases may be permanent. Tell your doctor if you have any signs or symptoms of hearing problems or changes in hearing.
The most common side effects of TEPEZZA include muscle cramps or spasms, nausea, hair loss, diarrhea, feeling tired, high blood sugar, hearing problems, taste changes, headache, dry skin, weight loss, nail problems, and changes in menstruation.
This is not a complete list of all possible side effects. Tell your doctor or treatment team about any side effect you may have.
TEPEZZA is a prescription medicine used to treat Thyroid Eye Disease (TED), no matter if you’ve had TED for months or years.
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